Melu turns website visitors into potential clients through the power of managed live chat.
‘Managed’ means we do everything for our clients – we provide live chat software for your website that can be installed in seconds, but most importantly we monitor it from 8am to 10pm Monday to Friday with our own highly trained live chat operators.
Melu is your franchisee’s online reception – depending on their requirements, we can take the visitors details so the franchisee can follow up afterwards, or we can direct visitors to the action points on their webpage/website, such as sign-up forms.
Live Chat is not just a great way to engage with visitors to generate leads – it also raises your company profile and brand, showing potential clients that you care about their journey through your website.
Melu works perfectly on all devices, including smartphones and tablets. No matter how people find your business website, we’ll be able to help them!
Melu has pricing options to suit all kinds of franchises, large and small, starting at just £29 + vat per franchise per month, with a free 30 day trial.
We can also offer a commission system that allows you to increase revenue whilst adding value to your franchisees.
On average our clients receive 3 additional quality business leads per week using Melu.
- Industry standard live chat software
- Lead notifications
- Your data is secure & safe
- Secure client portal
- Extended operating hours
- Fully GDPR compliant
Our managed live chat service can be installed in seconds and works beautifully on any device.
When a chat session results in a lead for your business, an email notification is instantly sent so you can convert it.
Our live chat software uses 256-bit encryption and all data transferred during chat sessions is secured.
When you start using Melu, you’ll have access to a client portal so you can manage your account, view leads and chat transcripts and review performance reports.
Our managed live chat operators are always available from 8am to 10pm, Monday to Friday, so you’ll never miss a work day opportunity again.
Melu takes data protection seriously – we make sure that your visitors personal data is encrypted and stored securely.